Supporting Your Team

We believe that the key to a successful organization lies in the success of its teams and in the interdependence amongst its people. No matter what the change effort is, we always strive to design participative processes aimed at helping your organization’s workgroups become high performing teams.

There are many types of teams, the most traditional being the Face-to-Face workgroup. This is a remunerated workgroup where members meet physically and regularly to fulfill a common purpose, which can be for a temporary task, or a long-term function. Individuals within a face-to-face workgroup are usually within close proximity and work for the same organization. People working for a specific department are an example of a face-to-face workgroup.

Others types of groups and working arrangements exist. The following are examples and descriptions of other types of workgroups we have supported in the past.

Virtual Teams

It is inevitable that organizations are becoming more and more virtual due to technological advances. In earlier research, virtual teams have been defined quite rigidly, strictly focusing on groups in which members communicate solely using technology and who are usually geographically dispersed (DeSanctis & Monge, 1999; Jarvenpaa & Leidner, 1999). More recent research discusses the “virtuality” level of any team.

Volunteer Groups

Volunteer-based organizations and groups have their own set of particular characteristics, challenges and opportunities. The most prevalent client request is for volunteer engagement: how do we motivate our volunteers to feel a sense of ownership, engagement and responsibility in the work that they do? Although this is not an easy task, we can assist your organization by designing processes to help with these kinds of particular challenges.

Self-managed groups

A self-managed or self-directed group is a leaderless workgroup; a group without a designated leader, supervisor or coach. Many organizations change the titles of their middle management personnel to “coaches”, although they still keep all the traditional supervisory roles upon their teams. Even though this is an admired intention of trying to move away from micro-management practices, it does not constitute a true self-managed group.

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